Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

No. of episodes: 123
Latest episode: 2026-01-27
Business Entrepreneurship

Where can you listen?

Episodes

Questions & Answers

How many episodes are there of Navigating the Customer Experience?

There are 123 episodes avaiable of Navigating the Customer Experience.

What is Navigating the Customer Experience about?

We have categorized Navigating the Customer Experience as:

Business
Entrepreneurship

Where can you listen to Navigating the Customer Experience?

Navigating the Customer Experience is available, among others places, on:

Apple Podcasts
Podtail
Google Podcasts

When did Navigating the Customer Experience start?

The first episode of Navigating the Customer Experience that we have available was released 5 October 2021.

Who creates the podcast Navigating the Customer Experience?

Navigating the Customer Experience is produced and created by Yanique Grant, Customer Experience Strategist, Entrepreneur.